Goldrush Bela Bela Terms and Conditions
Effective Date: 10 February 2025
Age and Legal Requirements
Goldrush Bela Bela is licensed to operate under the Gauteng Gambling Board and is open only to individuals who are 18 years or older. All users must provide valid proof of identity and address to meet FICA requirements. By accessing the platform or venue, users confirm legal compliance with applicable gambling regulations.
Account Setup and Verification
Each customer is entitled to one active account. Any attempt to register multiple accounts using altered credentials or proxy information will result in permanent exclusion. Verification includes submission of a valid South African ID and a recent proof of address. Failure to comply will prevent access to services.
Financial Transactions
Deposits and withdrawals must be made through bank accounts that are in the account holder’s name. Deposits above R10,000 require supporting documentation to verify the source of funds. Goldrush Bela Bela enforces a strict policy of no third-party payments or credit-based play.
Bonus Terms and Abuse Policy
Promotions, including sign-up bonuses, weekly draws, and seasonal campaigns, are subject to change and must be used in accordance with their individual terms. Any suspected abuse—including the creation of multiple profiles to exploit bonuses—will result in cancellation of rewards and possible account closure.
Gaming Conduct and Software Use
All gameplay must reflect fair use and individual entertainment. Goldrush Bela Bela prohibits the use of third-party software, AI, or betting syndicates to influence or automate play. Any manipulation of systems or odds will result in exclusion and potential legal action.
Data Use and Privacy
Goldrush Bela Bela collects and processes customer information in accordance with POPIA. Your information will only be used to manage your account, communicate promotions (if opted in), and comply with regulatory requirements. Customers may update or request removal of personal data by emailing [email protected].
Limitation of Liability
The casino is not responsible for gameplay interrupted due to connectivity issues, user-side malfunctions, or technical glitches. Refunds or voided bets are granted at Goldrush Bela Bela’s discretion based on the circumstances and system logs.
Dispute Handling and Complaints
Customers should first contact support to resolve any issues. If a satisfactory resolution isn’t achieved, complaints may be escalated to the Limpopo Gambling Board. All legal matters are governed by South African law.
Service Adjustments and Downtime
Goldrush Bela Bela reserves the right to modify, suspend or remove services temporarily for maintenance, updates or security reasons. While every effort is made to minimise downtime, users acknowledge that access is not guaranteed at all times.
Contact Information
📧 Email: [email protected]
📍 Address: Bela Bela Waterfront, Portion 1, Erf 1459, Limpopo